Shipping

FREE SHIPPING ON ORDERS OVER $75
Offer applies to Alberta & BC residents.
All other provinces receive free shipping on orders over $100.
Offer only valid for shipping within Canada.

We will ship anywhere in the world, all shipping costs outside of Canada are paid for by the customer.

Orders are shipped through variety of courier companies, including Canada Post and are available for you to choose from during your check out process. We have chosen to be transparent in our pricing and shipping costs; sourcing the best rates and passing them along to you.

Gathering Place Trading is not responsible for any duties, taxes or other associated import fees that your country may impose. These additional costs are the sole responsibility of the buyer.

Please be aware that International Customs can hold your order for reasons that they may feel is warranted. These held up orders are not the responsibility of Gathering Place Trading.

We do not refund postage or pay for the return postage.

An Important Note for Our U.S. Customers

We love sending our organic teas, spices, sea salt, and vanilla across the border and are so grateful for your support of our family business. Normally, most U.S. orders make it through customs in 1–3 business days, but sometimes it can take a little longer - up to a week or more. Once your order leaves our facility, the customs process is outside our control, and we truly appreciate your patience if things take a bit more time.

We also want to be upfront about recent changes that may affect U.S. shipments:

  • Half of our products are USMCA-compliant (Canadian-grown or our custom blends), meaning no extra duty or tariff applies.

  • All of our products are packaged in Canada, but not all qualify as USMCA-compliant.

  • Since August 29, 2025, the customs exemption for low-value shipments no longer applies. Even small packages may now be inspected or charged duties/fees.

  • Occasionally, shipments may be delayed, held, or even returned at the border.

  • Some orders could be subject to a 35% tariff, which is the customer’s responsibility.

We know this might feel frustrating, and we completely understand any hesitation it may cause. Please know we’re doing everything we can on our end to make the process as smooth as possible, and your patience and understanding mean the world to us.

Thank you for choosing to support a family-run Canadian business. Every order helps us continue to share the pure, organic products we love with you. 💛